It is important that you read this document.

This general information will help you make a more informed decision when deciding to use finance. 

Car And Personal Loans Ltd t/a  CAPLOANS is a Registered Financial Services is a Registered Financial Services Provider (FSP) under the provisions of the Financial Services Provider (Registration and Disputes Resolution) Act of 2008 and the Credit Contract and Consumer Finance Amendments Regulations 2015 (CCCFA). 

Services we provide
We provide the following services:

  • Give advise and access to credit contracts from various finance providers.

  • Give class advise and offer to sell credit related insurance products from various insurance providers.

  • Give class advise and offer to sell motor vehicle insurance and warranty products from various insurance providers.

Car and Personal Loans Ltd is only limited to giving advise on Category 2 products and is regulated by the Financial Markets Authority.

Finance Fees
As a finance broker our remuneration is derived from finance providers for introducing clients to their products and services.  Our broker fee may be included in the total amount financed.

Dispute Resolution
If you have any concern about our service, please immediately bring it to our attention and it will be handled through our internal complaints process.  Failing which, you may contact our external disputes resolution scheme: 

Financial Services Complaints Limited.

Phone:  0800 347257

Website:  www.fscl.org.nz

Business Address:  Level 4, 101 Lambton Quay, Wellington 6011

Service provider registration name:  Car and Personal Loans Ltd.

Registration number:  FSP585308